1. Chalets will be available from 4pm on day of arrival. If you occupy your chalet earlier than stated then Sunset Holiday Chalets cannot be held responsible for the condition of your chalet.
2. The chalet must be vacated by 10am on day of departure and left in a clean and tidy condition. All rubbish to be deposited in the in the refuse disposal points situated on the park.
3. Booking Deposit. All bookings must be accompanied with a deposit payment of £50.00 per week (or short break) . A receipt will be issued confirming your holiday booking and balance. The deposit is a booking fee and un-refundable in all cases
4. Bookings made within 4 weeks of the start of your holiday will require the full payment to be made with the booking.
5. Balance. The balance payments for your holiday must be paid no later than 4 weeks before the commencement of your holiday. Failure to make the balance payment will be treated as a cancellation.
6. You the hirer and your party are responsible to make good or pay for the loss of, breakages or damages to the chalet, its furniture, fittings and contents contained within or belonging to the chalet. It is your responsibility to ensure that the chalet is left clean and tidy when you vacate at the end of your holiday. If any damage occurs during your stay you must report it to Sunset Holiday Chalets immediately. Any repair(s) due to damage caused (reasonable minor breakages excepted) will become chargeable to you the hirer.
7. Bookings for all male and all female parties under 25 years old will not be accepted.
8. You the hirer will be held responsible to make good or pay for the loss of, breakages or damages to the chalet, its furniture, fittings and contents contained within or belonging to the chalet. You will be responsible for the security of the chalet during your holiday. Lost or mislaid keys will incur a £25.00 charge This charge will be collected at the time a new key is issued.
9. Sunset Holiday Chalets or their agent(s) reserve the right to refuse admission to:-
a. Any person other than those named on the Booking Form including children of any age.
b. Any person, who in the opinion of Sunset Holiday Chalets or their agent(s) are not suitable persons to take charge of the chalet.
10. Sunset Holiday Chalets are relieved from liability should the accommodation become unavailable through circumstances beyond their control. In this case a suitable accommodation alternative will be offered. Should a suitable alternative not be available then Sunset Holiday Chalets liability will be limited to the money(s) paid for the accommodation.
11. Sunset holiday Chalets reserve the right to change your allocated accommodation at short notice prior to the commencement of your holiday.
12. Sunset Holiday Chalets shall not be liable for any loss or damage to personal property of any person on holiday in or visiting Sunset Holidays Chalets .
13. SMOKING All chalets are strictly NON SMOKING.
14. PETS: Sunset Holiday Chalets are unable to accommodate pets.
15. Cancellation. Once a booking has been made a legal contract exists which makes you liable for the full cost of the accommodation regardless of the reason for cancellation.
If you have to cancel before the start of your holiday, please let us know by phone and send confirmation to us in writing. If your reason for cancellation is not covered by the cancellation plan we will endeavour to re-let your accommodation, in which case a full refund, less deposit and re-letting administration charge will be made. If the accommodation is not re-let then unfortunately full payment is due.
16. Cancellation Plan The cost of the plan is FREE.
Our FREE holiday cancellation plan gives you complete peace of mind should you need to cancel your holiday for any of the following reasons:
Serious illness, injury, death, or maternity to any member of your party. If a claim is made a medical certificate will be required. The plan covers all of your party.
If you have to cancel your holiday for one of the qualifying reasons you will be entitled to a full refund less the deposit part of your payment.
The cancellation plan terminates on the day your holiday starts.
Please note that this is a cancellation plan and does not cover curtailment of a holiday.
Sunset Holiday Chalets provides this cover for FREE at no cost to the member of the party as detailed on the booking form.
CONDITIONS of HIRE
